Payment Method: |
Payments are made through World Pay'a safe and secure online payment processing system. (see How to Order for more details). All major credit and debit cards are accepted apart from American Express. Cheques are also accepted, please make cheques payable to Ian Holbrook and send them to the address below: |
Ian Holbrook |
Premier Lampshades |
84 Cox Green Road |
Egerton |
BL7 9HE |
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Postage & Packaging |
Postage Prices |
Spend |
Postage |
£0 - £9.99 |
£4.99 |
£10 - £99.99 |
£7.99 |
£100 - £149.99 |
£9.99 |
£150 - £249.99 |
£12.00 |
£250 and above |
Free |
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Please call for postage prices outside of the UK. |
Postage Discount: |
A discount can be negotiated on business orders or any large order. |
Item Stocking: |
We keep a large stock of items and all our fabric lampshades are hand-made. Should your item not be in stock we will contact you via email or phone (if you have chosen to leave such details) to inform you of the situation. Should you request to cancel your order, a full refund will be given immediately |
Returns and Refunds: |
Premier Lampshades are committed to providing excellent customer service. We accept that breakages happen and will offer a full refund to our customer if items are not satisfactory. Please report items faulty within 7 days of receipt either through email or by telephone.
Some items may have parts missing or have a part broken, please contact us and we can organise for replacement parts to be sent out.
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Privacy Policy: |
Premier Lampshades are committed to protecting your privacy. We do not disclose any of your personal details to any third party. The information given by you at the time of order is in accordance with the 1998 data protection act and is used solely for the order process. |
Premier Lampshades are committed to providing a high level of customer service. If you need any help or have any questions please don't hesitate to contact us. |
